Book Now
Use our secure online booking system below to secure your adventure. Pleasured review our Payment and Cancellation Policies below.
For all tours, please arrive at our office 30 minutes before the tour’s departure time to be outfitted in flotation suits and sign a waiver. Please note that we may not be able to accommodate all dietary restrictions for bookings made within 18 hours of the trip departure.
- Unlike our standard tours, the Whales, Otters, and Grizzly Bears package isn’t available for instant online booking because it requires a manual availability check with our partners. Please complete the inquiry form on the tour package page and we’ll get back to you with available options.
Enjoy peace of mind with our all-inclusive tour prices! No additional fees or surprise surcharges at checkout—just a mandatory 5% Goods and Services Tax.
Payment and Cancellation Policies
Day Tours – Standard Fare
- Full payment is required at the time of booking.
- If you cancel your tour 14 days or more before departure, you will receive a full refund.
- Cancellations made less than 14 days before departure are non-refundable.
- All cancellations must be received by email.
Day Tours – Flexible Fare
- Full payment is required at the time of booking.
- Available only for bookings of up to six passengers. Bookings of seven or more passengers must be made under the Standard Fare.
- If you cancel your tour 24 hours or more before departure, you will receive a refund less a $40 cancellation fee per person.
- Cancellations made less than 24 hours before departure are non-refundable.
- All cancellations must be received by email.
Private Charters
- Full payment is required at the time of booking.
- If you cancel your tour 14 days or more before departure, you will receive a full refund.
- Cancellations made less than 14 days before departure are non-refundable.
- All cancellations must be received by email.
Whales, Otters, and Grizzly Bears Package Tours
- Full payment is required at the time of booking.
- If you cancel your tour 14 days or more before departure, you will receive a full refund.
- Cancellations made less than 14 days before departure are non-refundable.
- All cancellations must be received by email.
September Wildlife Spectacular Tours
- A 25% deposit is required to permanently reserve your spot(s) on all tours.
- Any outstanding balance is due 60 days before departure.
- If you cancel your tour 60 days or more before departure, you will receive a refund of any amount paid above the required non-refundable deposit.
- Cancellations made less than 60 days before departure are non-refundable.
- All cancellations must be received by email.
Tour Cancellations by Coastal Rainforest Safaris
- If Coastal Rainforest Safaris must unexpectedly cancel or delay a tour due to circumstances such as high winds, unsafe sea conditions, mechanical issues, or other factors beyond our control, guests will have the option to reschedule or receive a full refund.
- Please note that any expenses incurred in preparation for a cancelled or rescheduled tour, including travel, accommodation, meals, or other related costs, remain the guest’s responsibility.
- We strongly recommend that all guests purchase travel insurance that includes coverage for cancellations, delays, interruptions, and missed connections.
Additional Details
- Please book only after reading and understanding our Payment and Cancellation Policy.
- If you are unable to participate in your tour for any reason beyond Coastal Rainforest Safaris’ control, including illness, injury, travel delays, missed connections, personal emergencies, government travel restrictions, or entry requirements, our Payment and Cancellation Policy will still apply.
- Guests are responsible for ensuring they meet all applicable travel and entry requirements for British Columbia and Canada.
Port Hardy Whale Watching and Sea Otter Viewing Tours
We are located in Port Hardy at the north end of Vancouver Island.
.